Capital One Customers Face Ongoing Banking Issues Amid System Outage

A technical glitch continues to prevent Capital One customers from accessing funds and services, following a third-party vendor's power outage.

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Capital One customers still reporting deposit, processing problems

Salon

Capital One gives update on deposit issues as customers demand answers

USA TODAY

Capital One outage drags into second day, leaving some customers without deposit access

NBC News

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Overview

A summary of the key points of this story verified across multiple sources.

Capital One customers are experiencing ongoing issues with deposits and payments due to a technical glitch linked to a third-party vendor. Despite efforts by Capital One and vendor FIS to resolve the problems, nearly 4,000 reports of banking issues persist. Customers demand quick resolutions while the bank indicates that system restoration is in progress but not yet fully operational. The outage follows a lawsuit against Capital One for allegedly misleading customers regarding interest rates on savings accounts.

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