FTC Sues Uber Over Unauthorized Subscription Charges and Cancellation Practices
The FTC has sued Uber for allegedly enrolling users into its Uber One service without consent and making cancellations difficult.
The US Federal Trade Commission has filed a lawsuit against Uber, alleging the ride hailing and delivery company engaged in deceptive billing and cancellation practices.
US Federal Trade Commission sues Uber over subscription practices
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The lawsuit, however, argues Uber’s claims do not account for the monthly cost of its membership.
Uber faces FTC lawsuit over unsolicited subscriptions to Uber One
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The incidents were all classified as “near midair collisions” — any one of which could have had catastrophic consequences, according to aviation safety experts.
Boston Herald·25d·Mostly ReliableThis source is generally reliable but sometimes includes opinion, propaganda, or minor inaccuracies.Leans RightThis outlet slightly leans right.Americans are tired of getting signed up for unwanted subscriptions that seem impossible to cancel.
FTC sues Uber, alleging it signed up Uber One subscribers without their permission
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The complaint marks the first FTC action against a major tech company since President Donald Trump began his second term in January.
FTC sues Uber, says company charged for Uber One without consent
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Summary
The U.S. Federal Trade Commission has filed a lawsuit against Uber, accusing the company of engaging in deceptive practices regarding its Uber One subscription service. The agency claims Uber charged customers without consent and made it difficult for them to cancel, requiring navigation through numerous screens. Uber denied the allegations, arguing that their sign-up and cancellation process is clear and lawful. This marks the first significant lawsuit against a major tech company since President Trump’s second term began, highlighting ongoing scrutiny of large tech firms by the FTC.
Perspectives
The FTC has filed a lawsuit against Uber, alleging deceptive billing practices related to its subscription service, Uber One, including claims of users being signed up without consent and facing complex cancellation procedures.
Uber argues that it has improved its cancellation process to be user-friendly, claiming that users can now cancel within approximately 20 seconds through their app, countering the FTC's assertions about difficulty in canceling.
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