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Ticketmaster Implements Full Price Disclosure Following 'Junk Fees' Ban; Sector Under Increased Scrutiny

Ticketmaster begins displaying full ticket prices following a ban on 'junk fees' that mandates upfront disclosure of additional charges to consumers.


Overview

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As the Biden administration's junk fees ban took effect, Ticketmaster will now show full ticket prices upfront. The FTC's rule aims to standardize pricing and will apply to various sectors, including ticket sales and short-term rentals. Ticketmaster COO Michael Wichser supported the initiative, aiming for all-in pricing as the industry standard. The company will also provide updates on queue status when purchasing tickets. Despite these changes, Ticketmaster faces ongoing scrutiny from the DOJ and lawsuits alleging monopolistic practices and price inflation.

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Analysis

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The Biden administration's action against hidden fees reflects long-standing consumer frustrations with ticket pricing practices, a sentiment echoed by advocacy groups and many consumers.

Ticketmaster publicly supports the FTC’s rule changes, which require full price disclosure, signaling a shift toward greater transparency in an industry plagued by unfair pricing tactics.

The enforcement of the new rules emphasizes the importance of consumer rights and the need for accountability from ticketing companies like Ticketmaster.

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History

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