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Aflac Offers Free Identity Protection Following Cybersecurity Breach

Aflac is providing 24 months of free credit monitoring and identity theft protection to customers after a cybersecurity breach potentially compromised their personal information.

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Overview

A summary of the key points of this story verified across multiple sources.

  • Aflac detected suspicious activity on its U.S. network, leading to concerns over potential theft of Social Security numbers.
  • The company is offering free credit monitoring and identity theft protection for 24 months to affected customers.
  • Hackers may have stolen claims information, including Social Security numbers and health data, during the breach.
  • Despite the breach, Aflac's business operations continue without interruption.
  • The cyber intrusion was detected and halted within hours, minimizing potential damage to customer information.

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Analysis

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Center-leaning sources frame the Aflac data breach as a significant security concern, emphasizing the potential theft of sensitive customer information. They highlight the company's proactive measures, such as offering credit monitoring, while maintaining a focus on operational continuity. Implicitly, there is a cautious tone regarding cybersecurity vulnerabilities.

Articles (4)

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Center (2)

"…Aflac says that it has identified suspicious activity on its network in the U.S. that may impact Social Security numbers and other personal information, calling the incident part of a cybercrime campaign against the insurance industry."

Aflac says hackers may have stolen customers’ Social Security numbers and health information
FortuneFortune·12d·
Center
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FAQ

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The breached information potentially includes Social Security numbers, health data, claims information, personal information of customers, beneficiaries, employees, agents, and other individuals.

Aflac promptly initiated cyber incident response protocols, stopped the intrusion within hours, hired external cybersecurity experts to investigate, and offered 24 months of free credit monitoring and identity theft protection to affected customers.

Yes, the breach is linked to a wider cybercrime campaign targeting the insurance industry, connected to a sophisticated cybercrime group known as Scattered Spider, which has targeted insurance companies and retailers in recent months.

No, Aflac's business operations continue without interruption, and its systems were not affected by ransomware, allowing the company to continue serving customers normally.

Victims of the Aflac data breach may be able to take legal action to recover damages for any harm suffered, and there are ongoing investigations into potential class action lawsuits related to the breach.

History

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  • This story does not have any previous versions.