IT Outage Grounds Alaska Airlines and Horizon Air Flights System-Wide
Alaska Airlines and Horizon Air experienced a system-wide ground stop Sunday due to an IT outage, halting all flights for three hours. Operations resumed with residual impacts.
IT outage grounds all Alaska Airlines, Horizon Air flights
World News Group
Alaska Airlines grounds flights after IT outage
The Guardian
Overview
- Alaska Airlines and Horizon Air implemented a system-wide ground stop on Sunday, impacting all flights and destinations, due to a significant IT outage that halted operations.
- The Federal Aviation Administration (FAA) imposed the ground stop on all Alaska Airlines and Horizon aircraft, effectively halting their operations for approximately three hours.
- Operations for both airlines resumed around 11 p.m. PT after the underlying technical glitch was successfully resolved, allowing flights to gradually restart.
- Despite resolution, Alaska Airlines warned of residual impacts as aircraft and crews repositioned, advising guests to check their flight status before traveling to the airport.
- This incident marks the second time in just over a year that Alaska Airlines has been forced to ground its entire fleet due to recurring IT-related operational issues.
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Analysis
The reporting appears neutral and objective by consistently presenting factual information directly from Alaska Airlines and the FAA without employing loaded language or selective emphasis. Sources focus on relaying the airline's statements regarding the IT outage, the ground stop, its resolution, and the cause, ensuring a straightforward account of events. There is no discernible attempt to shape a particular narrative beyond reporting the incident.
"Alaska Airlines has resolved its earlier IT outage and has resumed operations."
CNET"The airline requested a system-wide ground stop from federal aviation authorities at about 11 p.m. ET on Sunday night."
Gizmodo"Alaska Airlines has resolved its earlier IT outage and has resumed operations."
USA TODAY"Alaska Airlines has resumed operations following an undisclosed technical error affecting its entire system for approximately three hours, the company announced."
Fortune"Alaska Airlines grounded its fleet and that of a subsidiary Sunday night due to IT issues but resumed operations about three hours later, the carrier said."
CBS News"Alaska Airlines resumed operations late Sunday about 3 hours after having requested a ground stop for all of its flights."
ABC News"Even as the problem is now resolved, it could have a lasting effect and cause delays to the airlines' schedules through Monday."
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FAQ
The IT outage was caused by the unexpected failure of a critical piece of multi-redundant hardware at Alaska Airlines' data center, manufactured by a third-party vendor. This failure impacted several key systems necessary for operations, leading to a system-wide ground stop.
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