Hulu Experiences Major Outage During 2025 Oscars, Frustrating Viewers
Hulu's streaming service faced a significant outage during the 2025 Oscars, impacting tens of thousands of viewers just as the ceremony began.
Overview
Hulu faced a major service outage during the 2025 Academy Awards, with over 34,000 users reporting issues. The problems began just before the show started, leading to multiple users being logged out and encountering errors. Hulu acknowledged the glitch, apologizing for the inconvenience and assuring users that the issue was being addressed. This disruption raised concerns about the reliability of streaming services for major live events, especially as Hulu was heavily promoted as the primary streaming option for the Oscars. Users expressed their frustration on social media, calling for refunds or compensatory measures.
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Analysis
- Hulu experienced a significant outage during the Oscar live stream, leading to frustration among users who reported being logged out and encountering errors.
- The company worked promptly to resolve the issue, with over 34,000 users affected during the broadcast, and communicated updates through their support channels.
- Despite the interruption, Hulu's team offered assurances and apologies to users, emphasizing their commitment to restoring service quickly.
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FAQ
The exact cause of the outage was not specified, but it was described as a technical glitch. Users reported server-side errors, such as a 'missing error JSON structure' message, indicating a server issue.
Over 34,000 users reported issues during the outage, with 17,000 still unable to access the service an hour later.
Hulu acknowledged the issue on social media, stating that their team was actively investigating and working to resolve the problem. However, no immediate fix was provided.
Besides Hulu, the Oscars were also broadcast on ABC, providing an alternative for viewers who experienced streaming issues.
History
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