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Microsoft to Retire Skype, Transitioning Users to Teams Amid Criticism

Microsoft announces Skype's closure in May, prompting mixed reactions as users will need to shift to Teams for communications.

Overview

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Microsoft will end Skype on May 5, 2025, urging users to transition to Teams, part of a strategy to streamline communications. Founded in 2003, Skype was once a leading video calling platform but has faced fierce competition and user decline, dropping from 150 million users in 2011 to approximately 36 million by 2023. The move aims to consolidate Microsoft's offerings, with Jeff Teper stating it allows for faster innovation. While some users express disappointment, Microsoft assures the continuity of chat history and contacts on Teams. The decision highlights the changing landscape of communication technology.

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Microsoft shutting down Skype in May
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FAQ

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Microsoft is retiring Skype to streamline its consumer communication services and focus on Microsoft Teams, which offers a more modern and integrated experience.

Skype users can migrate to Microsoft Teams using their Skype credentials, which will transfer their chats and contacts. Alternatively, they can export their Skype data if they choose not to use Teams.

Microsoft Teams offers similar core functionalities to Skype, such as one-on-one and group calls, messaging, and file sharing. However, Teams also includes advanced collaboration tools like meeting hosting and calendar management.

Skype faced significant competition from platforms like Zoom, WhatsApp, and FaceTime, leading to a decline in its user base. This competition, along with internal shifts within Microsoft, contributed to Skype's decline.

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