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Starlink Suffers Global Outage Due to Internal Software Failure

SpaceX's Starlink satellite internet experienced a major global outage for approximately 2.5 hours, impacting tens of thousands of users in the US and Europe due to an internal software failure.

Overview

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  • SpaceX's Starlink satellite internet service suffered a significant global outage, impacting users across the US and Europe, with over 61,000 reports made to Downdetector.
  • The widespread disruption occurred around 3 PM EDT and lasted for approximately 2.5 hours, knocking tens of thousands of Starlink subscribers offline.
  • The root cause of the global internet service interruption was identified as an internal software failure within SpaceX's Starlink system.
  • This incident highlights the vulnerability of large-scale satellite internet networks to internal system malfunctions, despite the extensive deployment of over 8,000 Starlink satellites since 2020.
  • The outage underscores the critical reliance on satellite internet for many users and the immediate impact of service disruptions on global connectivity.
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Analysis

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Center-leaning sources cover the Starlink outage neutrally, focusing on factual reporting. They present data from Downdetector and include Starlink's official statement without adding editorial commentary or speculative language. The coverage prioritizes clear, objective information, allowing readers to understand the event directly.

"Tens of thousands of Starlink users reported issues with their service on Thursday afternoon, July 24."

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FAQ

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The global outage was caused by an internal software failure within SpaceX's Starlink system.

The outage lasted approximately 2.5 hours and impacted users across the US and Europe.

Over 61,000 reports of service disruption were made to Downdetector, indicating tens of thousands of users were affected.

The outage highlights the vulnerability of large-scale satellite internet networks to internal system malfunctions despite extensive satellite deployment, showing that service disruptions can have immediate global connectivity impacts.

Starlink has deployed over 8,000 satellites and more than 100 gateway sites with 1,500 antennas in the US to deliver low latency and reliable service, regularly measuring latency with automated data collection from millions of routers.

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