Consumer Financial Protection Bureau Sues Experian Over Credit Dispute Investigations

The CFPB has filed a lawsuit against Experian, accusing the credit bureau of inadequately handling consumer disputes related to credit reporting inaccuracies.

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CFPB sues Experian over "sham investigations" into consumer complaints

CBS News

Experian credit bureau sued for allegedly failing to properly probe consumer complaints

Los Angeles Times

Experian accused of failing to properly investigate consumer disputes

The Hill

Overview

A summary of the key points of this story verified across multiple sources.

The Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against Experian, alleging violations of the Fair Credit Reporting Act. The agency claims Experian failed to conduct proper investigations into consumer disputes, leading to incorrect information on credit reports. The CFPB contends that this could negatively affect consumers’ credit scores and financial wellbeing. Experian has denied the allegations, calling the lawsuit meritless and saying it engages in good practices to resolve disputes. The lawsuit seeks to halt Experian's alleged unlawful conduct and could lead to restitution for affected consumers.

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