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Amazon to End 'Try Before You Buy' Service for Prime Members

Amazon announces the discontinuation of its 'Try Before You Buy' program as of January 31, 2025, citing limited reach and changing customer preferences.

Overview

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Amazon is phasing out its 'Try Before You Buy' service, which allowed Prime members to trial clothing at home, effective January 31, 2025. The decision stems from limited usage and a shift toward AI-driven shopping tools that offer better size recommendations. The company assures that free returns will remain available for its entire apparel selection, aiming for a simplified shopping experience with more choices and faster delivery options. This change is part of Amazon's broader trend of enhancing its online retail strategy amid rising ecommerce competition.

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