Tech Outages Hit Spotify and Zoom, Hundreds of Thousands Affected
Spotify and Zoom faced significant outages Wednesday, affecting tens of thousands of users attempting to access their services across the U.S. and Europe.
Overview
On April 16, both Spotify and Zoom experienced widespread outages affecting users in the U.S. and Europe. Spotify initially faced issues from the early morning, with over 48,000 reports of difficulties accessing the app, which dwindled to around 20,000 by late morning. Meanwhile, Zoom's problems peaked at 3 p.m. ET with 68,000 users reporting issues, primarily with the web application. By late afternoon, reports dropped to below 10,000 as service was restored by 5 p.m. Both incidents prompted user reactions on social media, with Spotify clarifying its outage was not due to a security breach.
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Associated Press·3M·FAQ
Both Spotify and Zoom experienced significant outages. Spotify's issues included app and website loading problems, while Zoom's outage primarily involved difficulties with its web application and meetings, affecting tens of thousands of users.
The outages were widespread, affecting users across the U.S. and Europe. For Zoom, over 68,000 users reported issues at the peak, whereas Spotify faced over 21,000 reports in the UK at its height.
The specific causes of the outages were not detailed in the reports. However, both services managed to resolve their issues relatively quickly. Spotify's issues were reportedly fixed, while Zoom's service was restored by the late afternoon.
Spotify clarified that its outage was not due to a security breach. There is no similar clarification mentioned for Zoom in the available reports.
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