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OpenAI Faces Widespread Outage Affecting ChatGPT and Sora Services

OpenAI's ChatGPT and Sora image generator faced a significant outage on Tuesday, impacting user access and causing elevated error rates and latency.

Overview

A summary of the key points of this story verified across multiple sources.

  • On Tuesday, OpenAI's ChatGPT and Sora image generator experienced a widespread outage, affecting user access significantly.
  • The outage resulted in elevated error rates and latency for users accessing ChatGPT services and APIs.
  • OpenAI has identified the root cause of the outage and is actively working to restore full service.
  • The company previously struggled to scale its services to accommodate hundreds of millions of users, leading to these issues.
  • Users are advised to remain patient as OpenAI works to resolve the ongoing service disruptions.

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Analysis

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Acknowledge OpenAI's widespread outage affecting ChatGPT and Sora, with ongoing efforts to restore service.

OpenAI experienced a widespread outage on Tuesday, impacting ChatGPT, Sora, and other tools.

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OpenAI has identified the root cause of the issue causing errors and is actively working to restore service.

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OpenAI is experiencing issues scaling the usage of its AI models to hundreds of millions of users.

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Users are experiencing elevated error rates and latency on services including Chat GPT, APIs, and Sora, as acknowledged by the company.

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However, at roughly 8 am PT, OpenAI said full recovery across its services may take 'another few hours.'

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Articles (4)

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Center (4)

"…Tuesday’s partial outage is notably long in duration."

ChatGPT is having a partial outage
TechCrunchTechCrunch·21d·
Center
This outlet is balanced or reflects centrist views.

"…The widespread outage had persisted for about six hours as of around 9:00 a.m. Tuesday, according to OpenAI, which acknowledged in a statement on its site that it is "experiencing issues.""

OpenAI tools ChatGPT, Sora image generator are down
CBS NewsCBS News·21d·
Center
This outlet is balanced or reflects centrist views.

"…OpenAI is experiencing a widespread outage Tuesday morning that's affecting its ChatGPT AI chatbot service, as well as its Sora tool for AI-generated videos."

Is ChatGPT Down for You, Too? Widespread Outage Continues to Grow
CNETCNET·21d·
Center
This outlet is balanced or reflects centrist views.

"…ChatGPT, the chatbot service developed by OpenAI, is experiencing a "partial outage" that is causing disruptions on the platform as of June 10."

Is ChatGPT down right now? ChatGPT experiencing 'partial outage'
USA TODAYUSA TODAY·21d·
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FAQ

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The outage is likely due to scaling issues as OpenAI struggles to accommodate hundreds of millions of users. However, OpenAI has identified the root cause and is actively working to restore full service.

OpenAI is actively working to resolve the issue, but no specific timeline has been provided. Users are advised to remain patient.

There are suggestions and requests from users for compensation, such as partial refunds or extra subscription days, but no official announcement has been made by OpenAI.

History

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  • This story does not have any previous versions.